A Russian client, Nikolay, urgently sent an inquiry asking for a quote and the fastest possible delivery time. It turned out that he had been purchasing condenser copper tube brushes from the UK, but the supplier for the latest order replied that it would only be possible to complete after a month and a half due to a shortage of raw materials. However, his end client strictly required delivery within half a month. The order quantity was 10,000 pieces.
Upon receiving Nikolay’s call, Xiao Zhang immediately checked the inventory. To ensure the fastest possible delivery time for the client, FIFO had prepared a safety stock, which just happened to have enough raw materials to make 10,000 pieces. At the same time, Xiao Zhang coordinated with production regarding the time needed to produce 10,000 condenser copper tube brushes and the time required for packaging, confirming that the production of 10,000 condenser copper tube brushes could be completed within half a month.
After estimation, we confirmed a 15-day delivery time to Nikolay, and his voice on the other end of the phone conveyed surprise and relief. After receiving the goods, Nikolay was also very satisfied with the quality of FIFO’s products. Now, Xiao Zhang and Nikolay have become good friends, and Nikolay’s company has designated FIFO as their supplier for condenser copper tube brushes.